Data protection

1. Data protection at a glance

General instructions

The protection of your personal data is important to us. Personal data includes all data that is personally relatable to you, such as name, address, e-mail address and your user behavior.

The purpose of this privacy policy is to inform you about the processing of your personal data that we collect from you during a visit to the site.

Accountable person

Responsible person in the sense of the art. 4 No. 7 GDPR is the person who alone or together with others decides on the purposes and means of processing personal data.

BODENSEEKLINIK GmbH
Clinic for Plastic, Aesthetic and Reconstructive Surgery
Graf-Lennart-Bernadotte-Str. 1
D-88131 Lindau / Bodensee

Telephone: +49 (0)8382 260 180
E-mail: info@bodenseeklinik.de

Data Protection Officer

The Bodenseeklinik has appointed a data protection officer who can be contacted at the following contact details:

Dr Ing. Martin Bozenhardt
MBA, Economed System Center
Dr. Bozenhardt & Partner
Three-way 4
88131 Lindau

Telephone: +49 (0)8382 989 330
Fax: +49 (0)8382 989 3320
E-mail: info@bodenseeklinik.de

How do we collect your data?

Your data is collected on the one hand by you informing us of this. This can be, for example, data that you enter into a contact form.

Other data is collected automatically or after your consent when visiting the website by our IT systems. These are mainly technical data (e.g. Internet browser, operating system or time of page call). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Part of the data is collected in order to ensure error-free provision of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right to receive information free of charge about the origin, recipient and purpose of your stored personal data at any time. You also have a right to request the correction or deletion of this data. If you have given consent for data processing, you can revoke this consent at any time for the future. You also have the right to request, in certain circumstances, the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time for this and other questions regarding data protection.

Analysis tools and third-party tools

When visiting this website, your surfing behavior can be statistically evaluated. This is done mainly with so-called analysis programs.

Detailed information about these analysis programs can be found in the following data protection declaration.

2. Hosting

We host the content of our website at the following provider:

External hosting

This website is hosted externally. The personal data collected on this website is stored on the servers of the hoster / hosters. These can be IP addresses, contact requests, meta and communication data, contract data, contact data, names, website accesses and other data generated via a website.

The external hosting takes place for the purpose of fulfilling the contract vis-à-vis our potential and existing customers (Art. 6 para 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para 1 lit. f GDPR). If a corresponding consent has been requested, the processing takes place exclusively on the basis of art. 6 par. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's end device (e.g. device fingerprinting) in the sense of the TTDSG. The consent is revocable at any time.

Our(s) Hoster will or will only process your data to the extent necessary to fulfil its performance obligations and to comply with our instructions regarding this data.

We use the following host(s):

Power grid
Symgenius GmbH & Co. KG
In the Hüttenkamp 1
38685 Langelsheim

3. General notices and mandatory information

Data protection

The operators of these sites take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

When you use this website, various personal data are collected. Personal data is data with which you can be personally identified. This data protection declaration explains which data we collect and what we use it for. It also explains how and for what purpose this is done.

We point out that data transmission on the Internet (e.g. during communication by e-mail) may have security gaps. A seamless protection of the data against access by third parties is not possible.

Notice to the responsible body

The responsible body for data processing on this website is:

BODENSEEKLINIK GmbH
Clinic for Plastic, Aesthetic and Reconstructive Surgery
Graf-Lennart-Bernadotte-Str. 1
D-88131 Lindau / Bodensee

Telephone: +49 (0)8382 260 180
E-mail: info@bodenseeklinik.de

The controller is the natural or legal person who alone or together with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).

Storage time

If no more specific storage period has been mentioned within this data protection declaration, your personal data will remain with us until the purpose for data processing ceases. If you make a legitimate deletion request or withdraw consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. tax or commercial retention periods); in the latter case, the deletion shall take place after these reasons have been omitted.

General information on the legal basis of data processing on this website

If you have consented to the data processing, we process your personal data on the basis of art. 6 par. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, if special data categories by type. 9 par. 1 GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, the data processing is also carried out on the basis of art. 49 para 1 lit. a GDPR. If you have consented to the storage of cookies or to the access to information in your device (e.g. via device fingerprinting), the data processing is additionally based on § 25 para. 1 TTDSG. The consent is revocable at any time. If your data is necessary for the fulfilment of the contract or for the implementation of pre-contractual measures, we process your data on the basis of the type. 6 par. 1 lit. b GDPR. Furthermore, we process your data if it is necessary to fulfill a legal obligation on the basis of art. 6 par. 1 lit. c GDPR. The data processing can also be based on our legitimate interest according to art. 6 par. 1 lit. f GDPR. The relevant legal bases in each individual case are informed in the following paragraphs of this data protection declaration.

Information on the transfer of data in third countries that are not secure under data protection law and the transfer to US companies that are not DPF certified

Among other things, we use tools from companies based in third countries that are not secure under data protection law as well as US tools whose providers are not certified according to the EU-US Data Privacy Framework (DPF). If these tools are active, your personal data may be transferred to and processed in these countries. We point out that in third countries that are unsafe under data protection law, no data protection level comparable to the EU can be guaranteed.

We point out that the USA as a secure third country generally has a comparable level of data protection with the EU. Data transmission to the USA is permitted if the recipient has a certification under the "EU-US Data Privacy Framework" (DPF) or has suitable additional guarantees. Information on transfers to third countries, including data recipients, can be found in this data protection declaration.

Recipients of personal data

As part of our business activities, we work together with various external bodies. In some cases, it is also necessary to transfer personal data to these external bodies. We only pass on personal data to external bodies if this is necessary in the context of a performance of the contract, if we are legally obliged to do so (e.g. transfer of data to tax authorities), if we have a legitimate interest according to nature. 6 par. 1 lit. f GDPR at the transfer or if another legal basis allows the data transfer. When using processors, we only share personal data of our customers on the basis of a valid contract for processing. In the case of joint processing, a joint processing contract shall be concluded.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke an already given consent at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right of objection against data collection in special cases and against direct marketing (Art. 21 GDPR)

IF DATA PROCESSING BASED ON ART. 6 ABS. 1 LIT. E OR F GDPR HAVE HAVE THE RIGHT TO CONTROL FROM REASONS GIVEN FROM YOUR SPECIAL SITUATION AGAINST THE PROCESSING OF YOUR PERSONAL DATA; THAT ALSO applies to PROFILING SUPPORTED BY THAT PROVISION. THE PERSONAL BASIS ON WHICH A PROCESSING IS REFERRED TO.

WHERE THEIR PERSONAL DATA WILL BE PROCESSED TO OPERATOR DIRECT ADVERTISING, THEY HAVE THE RIGHT TO INVEST THE PROCESSING OF PERSONAL DATA RELATING TO THE PROCESSING OF THAT ADVERTISING WILL BE RELATED TO PROFILING WHERE THEY ARE REFERRED TO DIRECT ADVERTISING (REFERRED TO IN ART.21(2) GDPR).

Right of appeal to the competent supervisory authority

In the event of breaches of the GDPR, the data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged breach. The right of appeal shall be without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in the performance of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place as far as is technically feasible.

Access, rectification and deletion

Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if applicable, a right to rectification or deletion of this data at any time. You can contact us at any time for this and other questions regarding personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You can contact us for this at any time. The right to restriction of processing exists in the following cases:

• If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the examination, you have the right to request the restriction of the processing of your personal data.
• If the processing of your personal data has been/happens unlawfully, you can request the restriction of data processing instead of deletion.
• If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
• If you have an objection by type. 21, par. 1 GDPR, a balance must be made between your and our interests. As long as it is not yet clear whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, such data, apart from its storage, may only be processed with your consent or in order to assert, exercise or defend legal claims or to protect the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as a site operator. An encrypted connection can be recognized by the fact that the address line of the browser changes from "http://" to "https://" and at the lock icon in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

4. Data collection on this website

Cookies

Our websites use so-called "cookies". Cookies are small data packages and do no damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted after the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or an automatic deletion by your web browser takes place.

Cookies can come from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain third-party services within websites (e.g. cookies for processing payment services).

Cookies have different functions. Numerous cookies are technically necessary because certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies can be used for evaluating user behavior or for advertising purposes.

Cookies that are necessary for the execution of the electronic communication process, for the provision of certain functions that are desired by you (e.g. for the shopping cart function) or for the optimization of the website (e.g. cookies for the measurement of the web audience) are based on Art. 6 para. 1 lit. f GDPR, unless stated otherwise. The website operator has a legitimate interest in the storage of necessary cookies for the technically faultless and optimized provision of its services. If consent has been requested to store cookies and comparable recognition technologies, the processing is carried out exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG); consent can be revoked at any time.

You can set your browser in such a way that you are informed about setting cookies and only allow cookies in individual cases, exclude acceptance of cookies in certain cases or in general, and activate automatic deletion of cookies when closing the browser. When deactivating cookies, the functionality of this website may be limited.

You can find out which cookies and services are used on this website.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files that your browser automatically transmits to us. These are:

• Browser type and browser version
• operating system used
• Referrer URL
• Hostname of the accessing computer
• Time of server request
• IP address

This data is not combined with other data sources.

This data is collected on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – the server log files must be recorded for this purpose.

Contact form

If you send us inquiries via contact form, your information from the request form, including the contact data you provide there, will be stored with us for the purpose of processing the request and for the case of connection questions. We do not disclose this data without your consent.

This data is processed on the basis of Art. 6 para. 1 lit. b GDPR, if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the enquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; consent can be revoked at any time.

The data you enter in the contact form will remain with us until you request us for deletion, revoke your consent for storage or the purpose for data storage is omitted (e.g. after your request has been processed). Compulsive statutory provisions – in particular retention periods – remain unaffected.

Request by e-mail, telephone or fax

If you contact us by e-mail, telephone or fax, your request will be stored and processed with us, including all the personal data arising therefrom (name, request) for the purpose of processing your request. We do not disclose this data without your consent.

This data is processed on the basis of Art. 6 para. 1 lit. b GDPR, if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the enquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; consent can be revoked at any time.

The data you send to us by contact request will remain with us until you request us for deletion, revoke your consent for storage or the purpose for data storage is omitted (e.g. after your request has been processed). Compulsory statutory provisions – in particular statutory retention periods – remain unaffected.

Five. Social media

Instagram

Functions of the Instagram service are integrated on this website. These features are offered by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

If the social media element is active, a direct connection is established between your terminal and the Instagram server. This gives Instagram information about visiting this website.

If you are logged into your Instagram account, you can link the content of this website to your Instagram profile by clicking on the Instagram button. This allows Instagram to assign the visit to this website to your user account. We point out that we as providers of the pages do not receive any knowledge of the content of the transmitted data and their use by Instagram.

Insofar as consent (consent) has been obtained, the above-mentioned service is used on the basis of Art. 6 para. 1 lit. a GDPR and § 25 TTDSG. The consent can be revoked at any time. Insofar as no consent has been obtained, the service is used on the basis of our legitimate interest in as comprehensive visibility as possible in the social media.

To the extent that personal data is collected on our website using the tool described here and on Facebook or We and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). The common responsibility is limited exclusively to the collection of data and their transfer to Facebook or Instagram. The processing by Facebook or Instagram is not part of the common responsibility. The obligations we have jointly covered were held in an agreement on joint processing. The text of the agreement can be found in: https://www.facebook.com/legal/controller addendum. According to this agreement, we are responsible for the issue of data protection information when using the Facebook or Instagram tool and for the secure implementation of the tool on our website. For data security of Facebook or Instagram products are responsible for Facebook. Data subject rights (e.g. requests for information) as regards Facebook or You can apply Instagram processed data directly to Facebook. If you assert the data subject rights with us, we are obliged to forward them to Facebook.

Data transmission to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.facebook.com/legal/EU data transfer addendum, https://privacycenter.instagram.com/policy/ and https://de-de.facebook.com/help/5669946603381.

For more information, please refer to the Instagram privacy policy: https://privacycenter.instagram.com/policy/.

The company has a certification under the EU-US Data Privacy Framework (DPF). DPF is an agreement between the European Union and the United States to ensure compliance with European data protection standards in data processing in the USA. Each DPF-certified company undertakes to comply with these data protection standards. For further information, please contact the provider at the following link:
https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt0000000GnywAAC&status=Active

In order to make the transfer of third countries as data-protection-friendly as possible, standard contractual clauses in Art. 46 para. 2 lit. c GDPR. A copy of the standard data protection clauses can be sent to you by a formless email

The legal basis for the processing of the data we collect in connection with the use of our company's website is Art. 6 para. 1 lit. f GDPR. If the contact is to conclude a contract, additional legal basis for processing is Art. 6 para. 1 lit. b GDPR. You may at any time object to the processing of your personal data which we collect in the context of your use of our company's website and assert your data subject rights mentioned in this privacy statement. Send us a formless email.

If you carry out an action on our Instagram business presence (comments, likes, etc.), you can make personal data (e.g. clear name or photo of your user profile) public. As we usually have no direct influence on the processing of your personal data by the companies responsible for our company's presence, we cannot provide you with binding information for the purpose and scope of this data processing.

For more information on how to object and eliminate the social network provider Instagram, see below
instagram.com/about/legal/privacy /

6. Analysis tools and advertising

Matomo

This website uses the Open Source web analysis service Matomo.

With the help of Matomo, we are able to collect and analyze data about the use of our website visitors. This allows us to find out, among other things, when which page calls were made and from which region they come from. We also collect different log files (e.g. IP address, referrer, browsers and operating systems) and can measure whether our website visitors perform certain actions (e.g. clicks, purchases, etc.).

The use of this analysis tool is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its web offer and its advertising. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, to the extent that consent includes the storage of cookies or access to information in the user's terminal (e.g. device fingerprinting) in the sense of the TTDSG. The consent can be revoked at any time.

IP anonymization

When analyzing Matomo, we use IP anonymization. Your IP address will be shortened before the analysis so that you can no longer be clearly assigned.

Cookie-free analysis

We have configured Matomo so that Matomo does not store cookies in your browser.

Hosting

We host Matomo exclusively on our own servers so that all analysis data will remain with us and will not be passed on.

7. Plugins and tools

YouTube

This website binds videos to the YouTube website. The website operator is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

If you visit one of our websites where YouTube is integrated, a connection is established to the servers of YouTube. The YouTube server will be informed about which of our pages you have visited.

YouTube can also store different cookies on your device or use comparable technologies for recognition (e.g. device fingerprinting). In this way, YouTube may receive information about visitors to this website. This information is used, among others, to collect video statistics, improve user friendliness and prevent fraud.

If you are logged into your YouTube account, YouTube will allow you to assign your browsing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, to the extent that consent includes the storage of cookies or access to information in the user's terminal (e.g. device fingerprinting) in the sense of the TTDSG. The consent can be revoked at any time.

For more information on how to use user data, see YouTube's privacy policy: https://policies.google.com/privacy?hl=de.

The company has a certification under the EU-US Data Privacy Framework (DPF). DPF is an agreement between the European Union and the United States to ensure compliance with European data protection standards in data processing in the USA. Each DPF-certified company undertakes to comply with these data protection standards. For further information, please contact the provider at the following link:
https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt000000001L5AAI&status=Active

vimeo

This website uses plugins from the video portal Vimeo. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

If you visit one of our sites equipped with a Vimeo video, a connection to the Vimeo servers is established. The Vimeo server is informed of which of our pages you have visited. Vimeo also acquires your IP address. This also applies if you are not logged in to Vimeo or do not have an account with Vimeo. The information collected by Vimeo is transmitted to the Vimeo server in the USA.

If you are logged into your Vimeo account, Vimeo will allow you to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your Vimeo account.

For the recognition of website visitors, Vimeo uses cookies or comparable recognition technologies (e.g. device fingerprinting).

Vimeo is used in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, to the extent that consent includes the storage of cookies or access to information in the user's terminal (e.g. device fingerprinting) in the sense of the TTDSG. The consent can be revoked at any time.

Data transmission to the United States is based on the standard contractual clauses of the EU Commission and, according to Vimeo, on 'legitimate business interests'. Details can be found here: https://vimeo.com/privacy.

For more information on how to use user data, see Vimeo's privacy policy: https://vimeo.com/privacy.

Ninja firewall

We have integrated Ninja firewall on this website. Supplier is the NinTechNet Limited, Unit 1603,
16th Floor, The L. Plaza 367 – 375 Queen’s Road Central Sheung Wan, Hong Kong (following Ninja firewall).

Ninja firewall is used to protect our website from unwanted access or malicious cyber attacks. For this purpose, Ninja firewall records IP address, request, referrer and time of page access. Ninja Firewall is integrated on our own servers and does not transmit personal data to the provider of the tool or other third parties.

We have activated the IP anonymization at Ninja Firewall, so that the tool only records the IP address in a shortened form.

The use of Ninja firewall is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the most effective protection of its website from cyber attacks.

Google Fonts

This page uses so-called Google Fonts that are provided by Google for the uniform presentation of fonts. When you visit a page, your browser will load the required fonts in your browser cache to display texts and fonts correctly.

For this purpose, the browser you use must connect to Google's servers. As a result, Google becomes aware that this website has been accessed via your IP address. The use of Google Fonts is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the uniform presentation of the document on its website. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, to the extent that consent includes the storage of cookies or access to information in the user's terminal (e.g. device fingerprinting) in the sense of the TTDSG. The consent can be revoked at any time.

If your browser does not support Google Fonts, a standard font is used by your computer.

More information about Google Fonts can be found at https://developers.google.com/fonts/faq and in the privacy policy of Google: https://policies.google.com/privacy?hl=de.

The company has a certification under the EU-US Data Privacy Framework (DPF). DPF is an agreement between the European Union and the United States to ensure compliance with European data protection standards in data processing in the USA. Each DPF-certified company undertakes to comply with these data protection standards. For further information, please contact the provider at the following link:
https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt000000001L5AAI&status=Active

Source: https://www.e-recht24.de